Terms & Condition

Last Updated: March 31, 2026 Effective Date: April 1, 2026 Version: 1.0 ================================================================================ QUICK OVERVIEW ================================================================================ Welcome to Awakening the Third Eye. These Terms and Conditions explain the rules for using our website, apps, webinars, courses, and coaching programs. What You Need to Know: 1. By using our Service, you agree to follow these rules 2. You must be 18 years old (or have parent permission if younger) 3. You are responsible for keeping your password safe 4. We offer a 60-day money-back guarantee 5. We are not responsible for results that may vary 6. Our coaching is educational, not medical treatment 7. You can cancel anytime with no further charges 8. Disputes are resolved through arbitration, not court If you do not agree with these terms, please do not use our Service. ================================================================================ 1. WHAT THESE TERMS MEAN ================================================================================ By using Awakening the Third Eye, you agree to all the rules in this document. This is a legal agreement between you and our company. When we say "Service," we mean everything we offer: - Our website and mobile app - All webinars and training videos - All coaching programs and courses - All coaching sessions and support - All resources and materials we provide When we say "you" or "user," we mean anyone using our Service. When we say "we," "us," or "our," we mean Awakening the Third Eye and everyone working for us. ================================================================================ 2. WHO CAN USE OUR SERVICE ================================================================================ You can use our Service if: - You are at least 18 years old, OR - You are under 18 and have your parent's or guardian's permission in writing If you are a parent or guardian signing up your child: - You are legally responsible for your child's account - You will supervise your child's use of the Service - You agree to all these terms on behalf of your child - You confirm you have the right to make these decisions for your child To create an account, you must provide: - Your full, real name - A valid email address - A strong password - Your location - Any other information we ask for All information you provide must be truthful and accurate. ================================================================================ 3. YOUR ACCOUNT RESPONSIBILITIES ================================================================================ When you create an account: You must: - Keep your password private and secure - Not share your password with anyone else - Log out of your account when you are finished - Tell us immediately if someone uses your account without permission - Use the Service only for purposes we allow - Follow all local laws and regulations You are responsible for: - Everything that happens in your account - All activity under your username - Keeping your information up to date - All decisions you make based on our coaching You cannot: - Use someone else's account - Let someone else use your account - Create multiple accounts - Use our Service for illegal purposes - Harass or threaten other users - Post harmful or offensive content - Try to hack into our systems - Copy or steal our content If you break these rules, we may delete your account immediately with no refund. ================================================================================ 4. WHAT IS OUR SERVICE ================================================================================ Awakening the Third Eye offers educational coaching programs focused on consciousness development and awareness awakening in children. We provide: DONE-WITH-YOU (DWY) PROGRAMS - Daily or weekly group coaching sessions - Support through WhatsApp - Access to all training materials - Occasional one-on-one coaching calls - Progress tracking and reports - Access to our community DONE-FOR-YOU (DFY) PROGRAMS - We set up your complete coaching funnel - We manage your marketing ads - We create all your marketing content - We set up WhatsApp automation - The system is ready for you to use - Custom consulting and support FREE WEBINARS AND RESOURCES - Free training sessions - Free educational videos - Free community access - Optional paid upgrades available IMPORTANT: Our coaching is educational only. It is NOT medical treatment, mental health therapy, or a substitute for professional healthcare. If your child needs medical care or mental health treatment, please see a doctor or licensed professional. ================================================================================ 5. HOW MUCH OUR SERVICE COSTS ================================================================================ PRICING All prices are in U.S. dollars unless we tell you otherwise. We can change our prices anytime. When we do, we will tell you at least 30 days before the price change happens. PAYING FOR OUR SERVICE When you enroll in a paid program, you must pay: - The full amount right away for one-time programs - The first month upfront for monthly programs - Monthly payments on the date we agreed to We accept payment through: - Credit cards (Visa, Mastercard, American Express) - Debit cards - Bank transfers - Digital wallets (PayPal, Apple Pay, Google Pay) - Other payment providers we use RECURRING PAYMENTS (Monthly Programs) If you enroll in a monthly program: - Your first payment is due immediately - Your next payment is due each month on the same date - We will send you an invoice before each payment - You will see the charge on your credit card or bank statement as "Awakening the Third Eye" - We will keep charging until you cancel To cancel anytime: - Go to your account settings - Click "Cancel Subscription" or "Cancel Program" - Or email us at support@awakeningthethirdeye.com - Your access will end at the end of your current month - We will not charge you again - We will not refund what you already paid this month FAILED PAYMENTS If your payment fails: - We will try to charge you again within 5 days - If it fails again, your account may be suspended - You may still owe us the money - You can try a different payment method TAXES You are responsible for any taxes on your payments. We will charge tax if it is required by law. BILLING SECURITY We protect your payment information with encryption. We do not store your full credit card number. We use secure payment companies like Stripe and Razorpay. You promise: - You have the right to use the payment method you provided - All payment information is accurate - You are responsible for all charges ================================================================================ 6. OUR 60-DAY MONEY-BACK GUARANTEE ================================================================================ We are confident you will love our coaching. That is why we offer a 60-day guarantee. WHAT THE GUARANTEE MEANS If you are not completely happy with our coaching within 60 days of purchase, we will give you your money back. WHEN YOU CAN GET A REFUND You can get a refund if: - You ask within 60 days of your first purchase - You actively participated in the program (you attended sessions) - You did not already get a refund from us before - This is your first month (for monthly programs) WHEN YOU CANNOT GET A REFUND We cannot refund: - Requests made after 60 days - People who did not participate or attend - Month 2 and beyond for recurring programs (you can cancel instead) - Sessions you already attended - Webinars you already watched - Extra add-on purchases beyond the first month - Consulting or advisory services we already provided HOW TO ASK FOR A REFUND To request a refund: 1. Email us at: refunds@awakeningthethirdeye.com 2. Subject line: "Refund Request - Your Name" 3. Include: Your order number and explain why you want a refund WHAT HAPPENS NEXT 1. We review your request within 10 business days 2. We will email you our decision 3. If approved, we refund your money within 5-7 business days 4. The refund goes back to your original payment method 5. For monthly programs, we also cancel future payments IMPORTANT NOTES ABOUT REFUNDS - We only refund the first month for monthly programs - We do not refund sessions already completed - We do not refund sessions you attended - We do not refund fees or taxes - One refund per person per program CANCELLATION VS. REFUND There is a difference: CANCELLATION (Stops Future Charges) - You can cancel anytime - No refund of what you paid this month - Your access ends at the end of this month - No more charges next month - You can rejoin later REFUND (Returns Your Money) - Only available in first 60 days - Returns your first month payment - Only if you actively participated - Takes 5-7 days to process - Cancels future payments ================================================================================ 7. CANCELLATION AND ACCOUNT CLOSURE ================================================================================ YOU CAN CANCEL ANYTIME You can cancel your account or program at any time. You do not need a reason. HOW TO CANCEL Method 1: Through Your Account 1. Log in to your account 2. Go to Account Settings 3. Click "Cancel Program" or "Cancel Subscription" 4. Confirm your cancellation Method 2: By Email 1. Email support@awakeningthethirdeye.com 2. Subject: "Cancel My Account - Your Name" 3. We will confirm the cancellation WHAT HAPPENS WHEN YOU CANCEL - Your cancellation takes effect at the end of your current billing cycle - You keep access until your current month ends - We will not charge you next month - You will not get a refund for this month - You can rejoin later if you want WHAT HAPPENS TO YOUR INFORMATION When you cancel: - We keep your information unless you ask us to delete it - We keep information needed for billing and taxes - You can request deletion (see our Privacy Policy) WE CAN TERMINATE YOUR ACCOUNT We can close your account if: - You break these terms - You do not pay - You threaten or harass other users - You try to hack our systems - You post illegal content - Required by law WHAT HAPPENS IF WE CLOSE YOUR ACCOUNT - Your access ends immediately - You lose access to all materials - Refund is at our discretion (not automatic) - We keep records for legal purposes - If we terminate due to your violation, no refund is given ================================================================================ 8. WHAT YOU CAN AND CANNOT DO ================================================================================ YOU CAN - Access and use the Service for personal use - Download materials for personal use only - Attend coaching sessions you enroll in - Share your experience and feedback - Provide a testimonial (with our permission) - Ask questions in our community - Cancel anytime YOU CANNOT - Copy our training materials or videos - Share access to your account with others - Try to hack into our systems - Post harmful, offensive, or illegal content - Harass or threaten other users or staff - Pretend to be someone else - Sell or resell access to our Service - Use our content without permission - Share our videos or materials publicly - Create competing products based on our methods - Use our Service for illegal purposes - Spam or send unwanted messages - Post private information about others WHAT HAPPENS IF YOU BREAK THESE RULES If you violate these rules: - We may suspend your account - We may delete your account permanently - We will not refund any money - We may pursue legal action - You may be responsible for our legal fees ================================================================================ 9. OUR CONTENT AND YOUR CONTENT ================================================================================ CONTENT WE CREATE Everything we create belongs to us: - Our training videos and webinars - Our course materials - Our coaching content - Our written guides and resources - Our logos and branding - Our software and tools You can: - Watch and listen to our content - Download for personal use only - Share your experience with others You cannot: - Copy or reproduce our content - Sell or resell our content - Post our content on other websites - Claim you created our content - Use our content for commercial purposes CONTENT YOU CREATE If you create content (testimonials, photos, videos): - You own the content - By sharing it with us, you give us permission to use it - We can publish your content in our marketing - We can use your name and image with the content - We can modify the content for grammar only - You can ask us to remove it anytime (we will remove it within 30 days) If your content includes your child: - You confirm you are the parent/guardian - You have the right to share your child's information - You give us permission to use your child's name and image - Your child information is used only as you authorized ================================================================================ 10. INTELLECTUAL PROPERTY ================================================================================ OUR INTELLECTUAL PROPERTY All copyrights, trademarks, and intellectual property rights belong to us or our partners. This includes all content, materials, software, and methods. You receive a limited license to: - Use the Service for the program you paid for - Access materials for personal, non-commercial use - Participate in coaching sessions YOUR LICENSE This license: - Is personal to you only - Cannot be transferred to someone else - Cannot be shared or resold - Ends when your account ends - Can be revoked if you violate these terms PROTECTING INTELLECTUAL PROPERTY If you believe someone is using our content without permission, contact us at legal@awakeningthethirdeye.com. ================================================================================ 11. NO GUARANTEES ABOUT RESULTS ================================================================================ IMPORTANT DISCLAIMER We cannot guarantee specific results. Every child is different. WHAT WE CANNOT PROMISE We do not guarantee: - Your child will improve within a specific timeframe - Your child's grades will improve - Your child's behavior will change - Your child's anxiety will go away - Your child will be "cured" or "fixed" - All children will respond the same way WHY RESULTS VARY Results depend on many things: - How much you and your child participate - Your child's unique personality and needs - Your home environment - Your child's cooperation - School and other outside factors - Genetics and individual differences - How you apply what you learn WHAT WE OFFER We offer: - Research-backed coaching methods - Professional guidance and support - A structured program to follow - Community and accountability - Our 60-day money-back guarantee if you are not satisfied OUR COACHING IS EDUCATIONAL Important: Our coaching is educational and transformational. It is NOT: - Medical treatment - Therapy or counseling - Mental health care - A substitute for professional healthcare - Psychiatric care or medication If your child needs medical care, mental health treatment, or emergency help, please contact a healthcare professional immediately. ================================================================================ 12. WHAT WE ARE NOT RESPONSIBLE FOR ================================================================================ WE ARE NOT LIABLE FOR We are not responsible for: - Technical problems beyond our control - Server outages or internet problems - Viruses or hacking (if we took reasonable security measures) - Your loss of information - Damage from third-party services or links - Problems with payment processors - Your use of our Service in ways we did not authorize - Other users' actions or content - Changes we make to the Service - If we discontinue a program THIRD-PARTY SERVICES We use other companies' services like: - Zoom for webinars - Stripe for payments - Google Analytics for statistics - YouTube for videos - WhatsApp for messaging We are not responsible for: - How these companies use your information - If their services go down - Problems with their services - Their security or privacy practices Review their privacy policies directly. OUR LIABILITY IS LIMITED If we are somehow responsible for a loss: - We are only responsible for the amount you paid us in the last 12 months - Or $500, whichever is less - We are not responsible for lost profits, lost business, or other indirect losses Exception: These limits do not apply to fraud or gross negligence. ================================================================================ 13. WARRANTY DISCLAIMER ================================================================================ WHAT "AS-IS" MEANS The Service is provided "AS-IS" and "AS AVAILABLE." We do not promise: - The Service will work perfectly - The Service is error-free or bug-free - The Service will be available all the time - The Service is secure from all hackers - All information is accurate - You will be satisfied with the Service WE MAKE NO OTHER PROMISES We are not promising: - The Service will meet your expectations - The Service will not be interrupted - The Service is guaranteed to work on your device - Any specific results or outcomes - That the Service is perfect or error-free OUR SERVICES ARE PROVIDED WITHOUT WARRANTY This means we provide the Service without any guarantees. You use it at your own risk. ================================================================================ 14. HOW WE HANDLE DISPUTES ================================================================================ STEP 1: TRY TO WORK IT OUT If you have a problem: 1. Contact us at support@awakeningthethirdeye.com 2. Explain the issue in detail 3. We will respond within 5 business days 4. We will work with you to find a solution Step 2: MEDIATION If we cannot solve it: 1. Either person can request mediation 2. A neutral mediator helps us discuss the problem 3. Mediation is informal and non-binding 4. We split the mediator's cost equally STEP 3: BINDING ARBITRATION If mediation does not work, we agree to resolve disputes through arbitration instead of court: What is Arbitration? - A neutral person (called an arbitrator) hears both sides - The arbitrator makes a final decision - It is faster and less formal than court - Both sides have limited appeal rights How Arbitration Works: - One person files a claim - The other person responds - They exchange information - The arbitrator hears both sides - The arbitrator makes a decision - The decision is final and binding Each side pays: - Their own attorney fees - Half of the arbitrator's cost - Unless the arbitrator awards fees to one side EXCEPTIONS TO ARBITRATION Either person can go to court for: - Copyright or trademark infringement - Breach of confidentiality - Intellectual property theft - Small claims court (if available) - Emergency court orders to prevent harm NO CLASS ACTION LAWSUITS You agree: - Disputes will be individual only - You will not participate in class action lawsuits - You will not participate in group lawsuits - Each dispute is handled separately - You cannot represent a group of people (Note: This does not apply if your location prohibits it.) LOCATION - Arbitration happens in [Your City/State] - You and we both agree to this location - Both sides waive any objection to the location ================================================================================ 15. CHANGES TO THE SERVICE ================================================================================ WE CAN CHANGE THE SERVICE We may: - Add new features - Remove features - Change how things work - Change pricing - Change the program structure NOTICE - We will try to give 30 days' notice of major changes - For emergency changes (security issues), we may change immediately - We will post changes on our website YOUR CHOICE - You can accept the changes and continue - You can cancel your account before changes take effect - Continuing to use the Service means you accept changes WE ARE NOT LIABLE We are not responsible for: - Any loss from changes we make - Any inconvenience from changes - Any disruption from changes ================================================================================ 16. CHANGES TO THESE TERMS ================================================================================ WE CAN UPDATE THESE TERMS We may update these Terms and Conditions anytime: - We will post the new version on our website - We will update the "Last Updated" date at the top - For important changes, we will email you WHEN CHANGES TAKE EFFECT - Minor changes: Effective immediately - Major changes: We give 30 days' notice before they take effect - Emergency changes: Effective immediately YOUR AGREEMENT - If you continue using the Service, you agree to the new terms - If you do not agree, you can cancel your account - You should review these terms regularly ================================================================================ 17. PRIVACY AND DATA ================================================================================ YOUR PRIVACY MATTERS See our separate Privacy Policy for details about: - What information we collect - How we use your information - How we protect your information - Your rights regarding your data - How long we keep information - How to delete your information KEY PRIVACY POINTS - We do not sell your personal information - We do not share child information without permission - We use encryption to protect data - You can request to see your data - You can request to delete your data - You can unsubscribe from emails anytime For privacy questions: privacy@awakeningthethirdeye.com ================================================================================ 18. THIRD-PARTY LINKS AND SERVICES ================================================================================ WE ARE NOT RESPONSIBLE FOR OTHERS Our Service may link to websites or services we do not own or control. We do not: - Endorse those websites or services - Review those websites or services - Control those websites or services - Guarantee they are safe or accurate - Take responsibility for their content YOUR RESPONSIBILITY When you click a link to another website: - You leave our Service - You are no longer protected by these terms - You must review their terms and policies - You are responsible for your interactions with them THIRD-PARTY CONTENT We are not responsible for: - Content on other websites - Third-party products or services - Third-party privacy practices - Third-party security - Links that do not work ================================================================================ 19. GENERAL TERMS ================================================================================ ENTIRE AGREEMENT These Terms and Conditions and our Privacy Policy are the complete agreement between us. They replace any previous agreements. NO OTHER PROMISES - We have made no other promises beyond what is in these documents - No salesperson's promise overrides these terms - No email promise overrides these terms GOVERNING LAW These terms are governed by and construed in accordance with: - The laws of [Your State/Country] - Not the laws of any other place - Regardless of where you are located SEVERABILITY If any part of these terms is found to be invalid: - That part is removed - The rest of the terms remain valid and enforceable - We will minimize changes to keep the intention NO WAIVER If we do not enforce a rule: - It does not mean we are waiving that rule - We can still enforce it later - Not enforcing once does not mean never enforcing ASSIGNMENT - You cannot transfer these terms to someone else - You cannot sell or assign your account - We can assign or transfer these terms to another company RELATIONSHIP We are not: - Partners or joint venture - Employers or employees - Agents or representatives of each other You have no right to bind us to any agreement. ================================================================================ 20. CONTACT INFORMATION ================================================================================ CUSTOMER SUPPORT For general questions: Email: support@awakeningthethirdeye.com Response Time: 24-48 business hours Phone: [Your Phone Number] Address: Awakening the Third Eye [Mumbai Maharastra [City, State, Postal Code] [Country] PRIVACY QUESTIONS Email: privacy@awakeningthethirdeye.com For: Data privacy, information deletion requests DATA PROTECTION OFFICER (EU/EEA) Email: dpo@awakeningthethirdeye.com For: GDPR and European privacy law questions ================================================================================ ACKNOWLEDGMENT ================================================================================ BY USING OUR SERVICE, YOU CONFIRM You confirm that: ✓ You have read these Terms and Conditions ✓ You understand all of these terms ✓ You agree to follow all these rules ✓ You are at least 18 years old (or have parental permission) ✓ You will not break any of these terms ✓ You understand our 60-day guarantee and its limitations ✓ You understand this is educational coaching, not medical treatment ✓ You understand we do not guarantee specific results ✓ You accept that we are not liable for certain things ✓ You agree to solve disputes through arbitration If you do not agree with these terms, do not use our Service. ================================================================================ EFFECTIVE DATE AND UPDATES ================================================================================ These Terms and Conditions are effective on April 1, 2026. We last updated them on March 31, 2026. We review these terms regularly and may update them. Check this page for the most recent version. If you have questions about these terms, please contact: support@awakeningthethirdeye.com ================================================================================ END OF TERMS AND CONDITIONS ================================================================================