Privacy Policy

Last Updated: March 31, 2026
Effective Date: April 1, 2026
Version: 1.0

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1. INTRODUCTION
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Welcome to Awakening the Third Eye (referred to as "we," "us," "our," "Company,"
or "Platform"). We are committed to protecting your privacy and ensuring you have
a transparent understanding of how we collect, use, and protect your personal
information.

This Privacy Policy explains our privacy practices for all services provided
through our website, mobile applications, webinars, courses, coaching programs,
and any other digital platforms or services we operate (collectively, the
"Service").

By accessing and using our Service, you acknowledge that you have read,
understood, and agree to be bound by this Privacy Policy. If you do not agree
with our practices, please do not use our Service.

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2. INFORMATION WE COLLECT
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2.1 INFORMATION YOU PROVIDE DIRECTLY

Registration & Account Information:
- Full name, email address, phone number
- Physical address and location data
- Date of birth (for age verification purposes)
- Password and account credentials
- Payment information (credit card, bank account details)
- Billing and shipping addresses

Child Information (for Parents/Guardians):
- Child's name, age, and date of birth
- Child's health conditions, learning challenges, and behavioral patterns
- Educational background and academic performance
- Progress notes and transformation milestones
- Photos/videos of child (only with explicit written consent)

Communication Data:
- Email messages, WhatsApp messages, and chat communications
- Survey responses and feedback
- Support tickets and customer service interactions
- Webinar questions and engagement data

Course & Program Information:
- Enrollment history and program participation
- Learning progress, session attendance, and completion status
- Performance metrics and assessment results
- Testimonials and case study data (with consent)

2.2 INFORMATION COLLECTED AUTOMATICALLY

Usage Data:
- Pages visited, links clicked, and content viewed
- Time spent on each page and session duration
- Search queries and interactions with our Service
- Device type, operating system, and browser information
- IP address and approximate geographic location

Cookies & Tracking Technologies:
- Session identifiers and persistent tracking cookies
- Pixel tags and web beacons
- Analytics data from third-party tools (Google Analytics, etc.)
- Marketing tracking pixels (Facebook Pixel, etc.)

Device Information:
- Device model, manufacturer, and unique device identifiers
- Mobile advertising ID (IDFA/Android Advertising ID)
- Network connection type and strength

2.3 INFORMATION FROM THIRD PARTIES

- Social media platforms (if you connect your account)
- Payment processors and financial institutions
- Customer service providers and support tools
- Marketing partners and affiliate networks
- Public databases and publicly available sources

IMPORTANT NOTE: We do NOT require sensitive personal information about your
child to provide our services. You maintain control over what information you
share. Parents/guardians always retain the right to limit the information
disclosed.

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3. HOW WE USE YOUR INFORMATION
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3.1 SERVICE DELIVERY

We use your information to:

- Create and manage your account
- Deliver the coaching program, courses, and services you've enrolled in
- Send webinar links, session materials, and program updates
- Provide WhatsApp support, email support, and customer service
- Process payments and manage billing
- Track progress and generate transformation reports
- Provide personalized coaching recommendations

3.2 COMMUNICATION & MARKETING

We use your information to:

- Send transactional emails (confirmations, receipts, passwords)
- Send marketing emails about new programs, offers, and updates
- Send WhatsApp messages for webinar reminders and enrollment updates
- Conduct surveys and gather feedback
- Respond to your inquiries and requests
- Send newsletters and educational content

3.3 ANALYTICS & IMPROVEMENT

We use your information to:

- Analyze usage patterns and platform performance
- Improve content, features, and user experience
- Identify technical issues and troubleshoot problems
- Conduct A/B testing and optimize conversions
- Understand market trends and customer preferences

3.4 LEGAL & SAFETY

We use your information to:

- Comply with legal obligations and court orders
- Protect against fraud, abuse, and unauthorized access
- Enforce our Terms of Service and other agreements
- Protect the safety and rights of our users
- Respond to government requests and investigations

3.5 BUSINESS OPERATIONS

We use your information to:

- Generate testimonials and case studies (with explicit consent)
- Create training materials and educational content
- Conduct business analytics and financial reporting
- Manage partnerships and collaborations

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4. LEGAL BASIS FOR PROCESSING
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Under applicable data protection laws (including GDPR and equivalent
regulations), we process your personal information based on the following legal
grounds:

CONTRACT PERFORMANCE
Purpose: To fulfill our obligations under the terms of service
Examples: Creating accounts, delivering courses, processing payments

CONSENT
Purpose: When you explicitly agree to a specific use
Examples: Marketing emails, testimonials, sensitive child data

LEGITIMATE INTERESTS
Purpose: To pursue legitimate business interests
Examples: Analytics, fraud prevention, service improvement

LEGAL OBLIGATION
Purpose: To comply with law and regulations
Examples: Responding to legal requests, tax compliance

VITAL INTERESTS
Purpose: To protect health, safety, or wellbeing
Examples: Emergency situations, harm prevention

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5. INFORMATION SHARING & DISCLOSURE
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5.1 THIRD PARTIES WE SHARE INFORMATION WITH

Service Providers:
- Email and messaging platforms (Mailchimp, ConvertKit, WhatsApp Business)
- Payment processors (Stripe, Razorpay, 2Checkout)
- Video hosting platforms (Vimeo, YouTube)
- Analytics services (Google Analytics, Mixpanel)
- Customer relationship management (CRM) systems
- Cloud storage providers (AWS, Google Cloud, Azure)
- Webinar platforms (Zoom, GoToWebinar)

Marketing Partners:
- Facebook, Google, and other advertising platforms
- Affiliate networks and referral partners
- Joint venture partners (with your knowledge)

Other Disclosures:
- Law enforcement and government agencies (when legally required)
- Lawyers and courts (to enforce our rights or comply with orders)
- Professional advisors (accountants, auditors, legal counsel)
- Business acquirers (in case of merger, acquisition, or sale)

5.2 WHAT WE DO NOT DO

✓ We do NOT sell your personal information to third parties.
✓ We do NOT share child information without explicit consent.
✓ We do NOT disclose sensitive health data without authorization.
✓ We do NOT use your information for purposes other than stated here without
permission.

5.3 PUBLIC INFORMATION

If you provide a testimonial, case study, or agree to be featured in our
marketing materials, that information may be publicly available. We will always
seek your explicit, written consent before sharing such information.

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6. DATA SECURITY
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6.1 SECURITY MEASURES

We implement comprehensive security measures to protect your personal
information:

- Encryption: SSL/TLS encryption for all data in transit
- Access Controls: Role-based access restrictions and multi-factor authentication
- Firewalls: Advanced firewalls and intrusion detection systems
- Penetration Testing: Regular security audits and penetration testing
- Employee Training: Data protection training for all staff members
- Secure Storage: Data stored in secure, encrypted servers
- Activity Monitoring: Continuous monitoring for suspicious activities

6.2 LIMITATIONS

While we implement industry-standard security measures, no method of transmission
over the Internet is 100% secure. We cannot guarantee absolute security of your
information. You acknowledge this risk when you use our Service.

6.3 PASSWORD SECURITY

You are responsible for maintaining the confidentiality of your password. We
recommend using a strong, unique password and not sharing it with anyone. If
you believe your password has been compromised, contact us immediately.

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7. DATA RETENTION
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7.1 RETENTION PERIODS

- Account Information: Retained while your account is active and for 2 years
after closure
- Payment Information: Retained for 7 years for tax and compliance purposes
- Course/Program Data: Retained for the duration of your enrollment plus 3 years
- Child Information: Retained only as long as you actively participate in our
programs
- Marketing Emails: Retained until you unsubscribe
- Analytics Data: Retained for up to 24 months
- Cookies: Generally expire after 1-2 years (varies by cookie type)

7.2 DATA DELETION

Upon your request, we will delete your personal information within 30 days,
except where:

- Retention is required by law
- Data is needed to resolve disputes or enforce agreements
- Legitimate business interests require retention

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8. YOUR RIGHTS & CHOICES
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8.1 RIGHTS UNDER DATA PROTECTION LAWS

Depending on your location, you may have the following rights:

Right to Access: Request a copy of the personal information we hold about you

Right to Rectification: Correct inaccurate or incomplete information

Right to Erasure: Request deletion of your data (the "right to be forgotten")

Right to Restrict Processing: Limit how we use your information

Right to Data Portability: Receive your data in a structured, portable format

Right to Object: Opt-out of marketing communications and certain processing

Rights Related to Automated Decision-Making: Object to decisions made solely by
automated means

8.2 HOW TO EXERCISE YOUR RIGHTS

To exercise any of these rights, contact us at privacy@awakeningthethirdeye.com
with:

- Your full name and email address
- Specific request and reason for the request
- Proof of identity (government-issued ID may be required)

We will respond to verified requests within 30 days.

8.3 MARKETING COMMUNICATION PREFERENCES

You can manage your marketing preferences by:

- Clicking the "Unsubscribe" link in any marketing email
- Texting "STOP" to any WhatsApp marketing message
- Updating your preferences in your account settings
- Contacting us directly

8.4 COOKIES & TRACKING OPT-OUT

You can manage cookies through your browser settings. Most browsers allow you to:

- Decline or delete cookies
- Disable third-party cookies
- Browse in "private" or "incognito" mode

You can also opt out of Google Analytics tracking by installing the Google
Analytics Opt-out Browser Add-on.

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9. INTERNATIONAL DATA TRANSFERS
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9.1 CROSS-BORDER DATA PROCESSING

Our Service may process your information in countries outside your country of
residence. These countries may have data protection laws different from your
home country.

9.2 EU/EEA USERS

If you are located in the EU/EEA, we transfer your data internationally only:

- To countries deemed to have adequate protection (EU adequacy decisions)
- With appropriate safeguards such as Standard Contractual Clauses (SCCs)
- With your explicit consent

For questions about international transfers, contact our Data Protection Officer
at dpo@awakeningthethirdeye.com

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10. CHILDREN'S PRIVACY
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10.1 AGE RESTRICTION

Our Service is not intended for individuals under the age of 18 without parental
consent. We do not knowingly collect information from children under 18 without
explicit parental/guardian consent.

10.2 PARENTAL RIGHTS

Parents and guardians have the right to:

- Review all information we collect about their child
- Request modification or deletion of child information
- Deny or withdraw consent for data processing
- Opt out of marketing communications about their child
- Request that we not use their child's information for any secondary purpose

10.3 COPPA COMPLIANCE (US USERS)

For US users: We comply with the Children's Online Privacy Protection Act
(COPPA). We obtain verifiable parental consent before collecting information
from children under 13.

10.4 PROTECTING CHILD INFORMATION

We treat all information about children with the highest level of care:

- Child data is stored separately with enhanced encryption
- We minimize the collection of sensitive information
- We use child data only for the stated purposes
- We do not share child information without consent
- We permanently delete child information upon request

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11. COOKIES & TRACKING TECHNOLOGIES
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11.1 WHAT ARE COOKIES?

Cookies are small text files stored on your device that contain information
about your browsing activity. They help us recognize you, remember your
preferences, and understand how you use our Service.

11.2 TYPES OF COOKIES WE USE

Essential Cookies:
Purpose: Required for basic functionality (login, security)
Duration: Session duration

Performance Cookies:
Purpose: Analyze usage, improve performance
Duration: Up to 24 months

Functional Cookies:
Purpose: Remember preferences and settings
Duration: Up to 12 months

Marketing Cookies:
Purpose: Track ads, measure campaign effectiveness
Duration: Up to 24 months

11.3 THIRD-PARTY ANALYTICS

We use the following third-party analytics services:

- Google Analytics: Analyzes website traffic and user behavior
- Facebook Pixel: Tracks conversions and user engagement
- Mixpanel: Tracks user interactions and engagement metrics

These services may collect and process your data independently. Review their
privacy policies for more information.

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12. THIRD-PARTY LINKS
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Our Service may contain links to third-party websites, apps, and services that
are not operated by us. This Privacy Policy does not apply to third-party
services, and we are not responsible for their privacy practices.

Before sharing information with third parties, review their privacy policies.
By clicking on third-party links, you acknowledge that you understand their
terms and privacy practices.

Common third parties linked from our Service:

- Social media platforms (Facebook, Instagram, WhatsApp)
- Payment processors (Stripe, Razorpay)
- Video platforms (YouTube, Vimeo)
- Scheduling tools (Calendly)

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13. CHANGES TO THIS POLICY
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We may update this Privacy Policy periodically to reflect changes in our
practices, technology, legal requirements, or other factors. We will notify you
of material changes by:

- Posting the updated policy on our website with a new "Last Updated" date
- Sending you an email notification for significant changes
- Requiring your acknowledgment before major changes take effect

Your continued use of our Service after policy updates constitutes your
acceptance of the revised Privacy Policy.

We encourage you to review this policy periodically to stay informed about how
we protect your information.

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14. CONTACT US
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If you have questions, concerns, or requests regarding this Privacy Policy or
our privacy practices, please contact us using the following methods:

EMAIL (DATA REQUESTS)
Email: Contact@awakeningthethirdeye.com
Purpose: For privacy rights requests and data subject inquiries
Response Time: 15 business days

RESPONSE TIME
We aim to respond to all inquiries within 15 business days. For EU/EEA users
under GDPR, we will respond to verified requests within 30 days.

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ADDITIONAL INFORMATION
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JURISDICTION-SPECIFIC RIGHTS

California Users (CCPA/CPRA): You have additional rights under California law.
See our California Privacy Notice for details.

Virginia Users (VCDPA): You have rights including access, deletion, and opt-out
rights. We comply with the Virginia Consumer Data Protection Act.

EU/EEA Users (GDPR): You have comprehensive data protection rights. We maintain
records of processing activities and conduct Data Protection Impact Assessments
for high-risk processing.

DISPUTE RESOLUTION

If you believe we have violated your privacy rights, you may:

- Contact us to resolve the issue
- File a complaint with your local data protection authority (DPA)
- File a legal claim in your jurisdiction

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COPYRIGHT & VERSION INFORMATION
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© 2026 Awakening the Third Eye. All Rights Reserved.

This Privacy Policy is effective as of April 1, 2026 and was last updated on
March 31, 2026.

Version: 1.0

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END OF PRIVACY POLICY
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